Laptop Repair
 

TP-TEQ PC and Mac Repair

Chicago area Computer Repair

Dell, Toshiba, HP, Hewlett Packard, Sony

Call us now for all your Computer and Laptop Repairs, Virus Protection and Removal and Data Recovery needs.



Click HERE to post a Review of our services on DexKnows.

testimonials   "I had my laptop in week before last, and its running GREAT!!! Thank you Tony for your honest work! GOOD JOB!!! Good work deserves praise, and good service is difficult to find. I posted on my Facebook last Saturday about you for a little word of mouth." February 11, 2012
 
Bob Fields - Itasca, IL
 


testimonials   "There is NO ONE like TPteQ. I simply can't say enough good things about Tony and his team. I needed work done on my iMac, and TPteQ went more than the extra mile to make sure I was 100% satisfied with everything they had done. I did not count on having my Mac returned to me for a few days, if not more, and it was ready the very next day. You can't or won't find that kind of service out of anyone. Their expertise and overall attitude can't be beat. I am so glad I found them. They are now my Mac "GURU" and I wont trust anyone else or let anyone else but TPteQ do all of my future work. You will NOT be sorry " - January, 17 2012.
 
David M - Elmhurst, IL
 


testimonials
  Review by:  Steve LaCroix, Streamwood, IL
  On:  December 18, 2011  From:  Dexknows
  I found TPteQ to be fair, honest and FAST! It was a pleasure doing business with them. The money I spent was well worth it. Thank you Tony and Dave!!


testimonials
  Review by:  Lori Nahrwold, LaGrange Park, IL
  On:  December 15, 2011  From:  Angie's List
Summary: Cleaned up an '03 Compaq Laptop and a Dual Core Desktop computer, added a new hard drive, additional memory and updated its programs. Saved everything to my external hard drive, reinstalled hardware and software, added memory, came and picked up the computer twice to work on in his shop, spent time on two occasions working on it remotely.
Detailed Report: When I first called TPteQ, they immediately set up a time to come and work on my computer which would slow down and then freeze after 15 minutes requiring a shut down & new start. "I had had another tech work on it several months prior but his fix lasted only one day and he admitted having no idea what the problem was!
    Tony arrived promptly and proceeded to run some diagnostics. Not finding any obvious problems, he took the unit back with him to see what needed to be done. A day or so later he brought it back after cleaning it up and adding a couple new browsers and extra memory and it worked like a new unit! It was fast and worked great!
    Within a day or so it started acting strangely...almost as if it had a mind of its own! I'd be working at listing an auction when suddenly my emails would be on the screen or I'd be checking a bank statement and it would switch browsers! It became the computer from h***! I called Tony and he tried some things remotely but then decided another visit was in order. This time he brought a loaner that I could use while he tried to figure out what was going on with mine.
    He decided it might be my bookmarks which were numerous so he took them off and reentered them all by hand. Why that worked neither of us really knows but Tony obviously thought it was worth a try! A minor adjustment still needed to be made but Tony was able to do that remotely. What I really appreciated was Tony's willingness to keep working until he solved my problem at no additional charge! I was certainly willing to pay more for all of his time & travel but he said no because he guarantees his work!
    I had also asked if he could do anything with an old Compaq laptop that didn't work. I wanted to use it in another area of the house for some minor research. He gave it a new hard drive, added ram, and updated the software. Unfortunately, it refused to connect wirelessly to my computer. Tony decided to connect it to my cable which supplies my internet but he needed a connector that was long enough. He went to a nearby Staples store and made the purchase but refused to allow me to pay for it. He said he felt bad that his charge was high!
    After his first attempt to fix my computer he only charged $125 for mine and $185 for the laptop. I felt this was reasonable but after having to continue working on it for for probably 6 or 8 hours more, he certainly would have been justified in asking for additional compensation! I will certainly use him again and refer my friends to him!
How much did the final cost compare to the original estimate? Right on.
How does the value of the work compare to the price? I got more than my money's worth.
Why did you choose this contractor? Reputation.
What did you like most about this contractor? His persistence in solving my problem.
What words of advice would you give other members considering this contractor? Do not hesitate to use TPteQ.
What words of advice would you give this contractor? Keep up the great work!
 
Lori Nahrwold - LaGrange Park, IL
 


testimonials   "Our Mac needed to be able to show a screen once it was turned on. TPteQ, Inc repaired the problem on our Mac within a few days. The genius at Apple said that they no longer made the parts and it would cost more to repair than it was worth. Purchasing a new computer would be better for us. Went to Angie's list and found TPteQ, Inc. and after reading the reviews gave them a call. Courteous on the phone. Knowledgeable. Bring it over right away. Gave us an estimate and had it repaired within a few days. Wonderful, prompt service. A little bit of a drive for us but well worth it. Will do all of our repairs here in the future. Pricing was excellent. So glad we did not have to purchase a new computer." - December 14, 2011 from Angie's List.
 
Katherine Harig - Arlington Heights, IL
 


testimonials   "My computer runs better than before the virus. Thanks again! I will definitely refer you to anyone in need." - December 7, 2011 by SMS.
 
Esmerelda Ojeda - Elmwood Park, IL
 


testimonials   "I have a Gateway PC which is prone to overheating. TPteq indentified the problem, fixed it, also installed upgrades and tuned up the PC, it is running great now.
    This is actually the second time I've used TPteQ. Primarily because of the price and quick repairs. Way better experience than at Best Buy when I took my lap top to them." - November 2, 2011.
 
Chris Granberry - Glen Ellyn, IL
 


testimonials   "TPteQ works on my computers all time, they do great work. Whenever I have any issues, I take my computer to them, or they come to me. I refer them to people as well. The prices are reasonable and they fix the problem right away. They're honest. I'm happy with their services." - October 17, 2011.
 
Gloria Vance - Chicago, IL
 


testimonials   "Working with Tony and his team was a great experience. I broke my USB port that shorted out the computer at 8: 30 PM. After a quick call to the Geek Squad and learninng they would have to ship my computer to Louisville for repair I did a quick internet search and found Tony. Spoke to him that night and dropped off my computer the next morning. It was fixed and back up and running the same evening. Great serrvice and very fair prices." - October 13, 2011.
 
Dino DiGrazia - Addison, IL
 


testimonials   "I highly recommend Tony and TPteQ Inc. They are an awesome computer repair company. He let me know everything he was going to do. I brought it in on Friday afternoon and it was ready on Saturday afternoon. And he had to reinstall my whole system and back up all my data. I would tell everyone about this company. They are very customer friendly, knowledgable and willing to explain everything to you. And his rates are unbeatable by anyone especially since it was even a weekend. They are a great company. " - October 10, 2011.
 
Ron Bitz - Des Plaines, IL
 


testimonials   "Was not sure where to turn when my computer would freeze up; couldn't open email; and was just performing very slowly. I found Tony, called him at 7:30 AM, dropped my computer off and heard from him that afternoon with a remedy. He fixed it quickly, spent about 30 minutes explaining everything to me, and his prices were great. I would refer him to anyone with computer problems. Thanks Tony!" - October 3, 2011.
 
Barbara Klatt - Villa Park, IL
 


testimonials   Description of Work: Clean up CPU, Remove unwanted programs, check for viruses, sync up the printers and fax machine,
"Called Tony @ 11 am in the morning and by 3 pm he was sitting in my office taking a look at "my problem". On the surface Tony didn't think there was anything major wrong with the machine but he wanted to take it back to his shop for a more complete scan and diagnostics check. Thinking ahead, Tony brought with him a loaner machine with the necessary software programs and then transferred my important files to it so I didn't miss a beat!
    The next day, after an intensive clean, scan and diagnostics of the machine Tony was once again sitting in my office and in what seemed like a scene from "Groundhog Day" was once again hooking up my computer and getting me reacquainted with a much faster, stable PC that is ready for the next 100,000 miles!" - September 27, 2011.
 
Tom O'Neill - Lemont, IL
 


testimonials   "I dropped two desktop computers off with Tony at TPteQ. One computer's hard drive crashed even though it was only 14months old. Tony spent days trying to recover our itunes and other things on the hard drive. He did so successfully, replaced the damaged hard drive and got the computer back up to great working speed. We're very happy about this. The other computer died 2 years ago and Microcenter wanted almost $400 to replace the mother board. We decided not to repair it for this price and stored it in the closet. Tony found a mother board for $85 and replaced it. The computer works great now. When I picked the computers up, Tony walked me through what he had done and showed me the operation systems and programs he reinstalled. We now have a resource (Tony at TPteQ) rather than the dreaded Microcenter for our computer." - September 25, 2011.
 
Angela Brown - Hinsdale, IL
 


testimonials   "Fast and reliable service! Tony had my defected powerjack on my HP Pavillion fixed and charging for an UNBEATABLE price over the weekend. I appreciated the tune up as well! I highly recommend TPteQ!" - September 12, 2011.
 
Gabe Streza - Addison, IL
 


testimonials   "My computer is running faster and smoother, no more hiccups. I am looking forward to the "backup" project. Well done mate." - September 11, 2011.
 
Derek Mankiewicz - Wood Dale, IL
 


testimonials   "Thanks TPteQ Inc.!! If anyone is looking for someone to fix their computer or optimize it so it runs even better than before, look no further than TPteQ. They did an amazing job with mine and I had it back within 24 hours of dropping it off. Great job guys!" - September 9, 2011.
 
Larry Franklin - Yorkville, IL
 


testimonials   "I bought a brand new state of the art HP laptop loaded with Windows 7 from an online vendor. The features were awesome but it ran so SLOW. It seemed like all I ever saw was that swirly thing that used to be an hourglass. It came with tune up software that I ran over and over trying to give it more pep, but to no avail. It came with 6 GB of RAM and the tune up software showed that I was only using a very small percentage of that. I didn't want to go through the hassle of sending it back and trying to explain what the problem was so I was ready to give up. But I decided to check Angie's list to see if I could find someone who might be able to fix my laptop.
  There were lots to choose from but I decided on TPteQ. I dropped my laptop off on a Saturday afternoon and on Sunday morning Tony called me and said it was ready to pick up. I brought that thing home and fired it up. I could barely keep up with the mouse. It was almost like the computer knew what I wanted it to do before I did. That was the performance I expected when I bought it and thanks to Tony, my computer and I are best friends now.
  That worked out so well that I took my little HP Netbook over to Tony so he could work his magic. I bought it because I thought it was really cute but it came with some 'starter' version of Windows 7 and all I ever saw on it was (again) that swirly thing. Tony upgraded its memory and installed the full version of Windows 7 and now that little thing performs almost as well as its big brother. I will never take my computers to anyone but Tony for tuneups or repairs. I could not have asked for a better experience!!!" - July 27, 2011.
 
Rhonda Tripp - Carol Stream, IL
 


testimonials   "I was referred to Tony and his services by a friend who had a recent tune up to their pc. I called to schedule an appt, which Tony stated "the times that work for our customers work for us". I dropped off my laptop and within 24 hrs, he had cleaned up viruses and retrieved my ITunes library from an old pc where the motherboard was out of commission. Mind you, this was a holiday weekend, so when I received the call that all was well and ready to go, I was quite surprised, as I mentioned it wasn't an emergency. Tony was very professional, his prices more than fair, and just delivered a great services, for which I'm very satisfied and pleased with. I recommend TPteQ to anyone!" - July 11, 2011.
 
Michael S. - Elk Grove Village, IL
 


testimonials   "Sitting at the desktop and I wanted to thank you for getting this computer to run like a brand new unit! You are the best Tony. I'm so glad Linda found you, you're a keeper!! As always, I will tell all I know about your services. Thanks again!" - July 6, 2011.
 
Nancy Warner - Mount Prospect, IL
 


testimonials   "My computer was repaired within 24 hours on a weekend! Amazing! My computer crashed on Saturday afternoon. I searched angie's list for a computer repair service that works weekends. I came across TPteQ and called right away. Tony was extremely friendly and professional! He drove half an hour to my house to take a look at the computer. He had to take it back with him, and he called me as soon as he figured out the problem. The problem was fixed promptly and he brought my computer back Sunday. Amazing service - I couldn't be happier!" - June 27, 2011.
 
Claire B (From Angie's List) - Chicago, IL
Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? same day

Did you find the company through Angie's List? yes

Why did you choose this contractor? reputation, other, open on weekends

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Fast, professional and affordable!

What words of advice would you give other members considering this contractor? I highly recommend working with them - you won't be dissapointed!

This is your space. Feel free to give us your two cents ... or quote your favorite movie? Will be recommendingTPteQ to friends and family!

 


testimonials   "Tony saved me several hundred dollars in parts and labor that the Geek Squad at Best Buy wanted to charge me to replace my laptop motherboard. My laptop was repaired within 2 days, compared to the 3 weeks it would've take with Best Buy. I'm very happy with the service provided and would recommend TPteQ to anyone. " - June 24, 2011.
 
Linda S - Mount Prospect, IL
 


testimonials   LinkedIn Recommendation: Thomas Brandow has endorsed your work as Owner and Technician at TPteQ.
I was extremely pleased to find Tony to handle my computer issues and problems. A very personable guy, a very capable technician. Tony took care of the problems first, cleaned and tuned up my machine, then added security software and other programs he felt were in line with my needs. I have recommended Tony to friends, family and businesses. Tony worked at one business on my referral, the business owners were pretty rough on Tony who had driven nearly 60 miles to service Internet and Wi-Fi issues, it required a second trip and replacement of faulty parts. I know Tony lost money on that project, but he like a trooper moved on. He has since worked on other friends and family computers either in the shop or by remote. Everyone has thanked me repeatedly for hooking them up with Tony. I have recommended his services to people in 7 states, many have commented on his newsletter and the excellent information provided, and most impressive is when TPQ provides free software links for security and max machine performance. Everyone is most satisfied when they discover how much of great value Tony's service and advice are when it's time to pay the bill. It is not often in these rough times that you find someone who is interested in his clients beyond the repairs, but strives to keep his client list computer healthy. Do yourself and your business a favor and partner in with Tony and his business, I guarantee you will be pleased."" - June 14, 2011.
 
Tom Brandow - Chicago, IL
 


testimonials   "Repaired and backed up our computer. Tony was very responsive, resolved our computer issues, saved all of our data and did an over-all cleanse on the computer." - June 12, 2011.
 
Michael Kane - Bloomingdale, IL
 


testimonials   "Computer specialist Tony Pirog successfully cleaned and restored my PC which recently got several Malware and Viruses. Tony worked deligently and with a great degree of professionalism to solve these problems. I would not hesitate to recommend his company for future viruse protection and tune ups of my computer." - June 5, 2011.
 
Dan Cohan - Arivaca, Arizona
 


testimonials   "I had a virus on my laptop computer and couldn't get to any of my applications. I checked Angie's list and found Tony at TPteQ Inc. I called and was able to take my compuer right over. Tony assured me a 24 hour turn around and sure enough it was ready the next day. Not only was the virus gone but Tony had cleaned up and updated my computer and spent time with me explaining everything and making very good suggestions. He certainly knows his "stuff" and is eager to help. Great experience!" - May 18, 2011.
 
Joyce McComb - Schaumburg, IL
 


testimonials   "Didn't know what to expect, but Tony pulled through with his word. I had a virus issue and he killed it at the moment we spoke. No scheduling or anything. I would use his service again if need be." - May 18, 2011.
 
Scott Park - Des Plaines, IL
 


testimonials   "I thought I had lost all docs & software & thousands of archive photos until I called Tony @ TPteQ. He was able to simply locate where everything was "hiding" & get me up & running, and then some. All I lost was time & agony until he helped. I highly recommend his expertise. (I guess I'd better do a portable backup more often too!)" - May 15, 2011.
 
Ivy G - Barrington, IL
 


testimonials   "When my computer went bonkers for the second time in just a few months, I knew better than to take it back to Best Buy for them to keep it for a week and charge me another $140. I sent a message to Tony immediately. Within a few hours he had the problem solved (remotely, from Chicago!) and my computer is working better than ever. I have known Tony a lot of years and know I can trust him with my computer. I will never use anyone else. I am also recommending him to everyone I know. It is so hard to find someone you can trust, who will do the job right and who won't try to fund his retirement through you. Thank you, Tony, for a job well done." - May 14, 2011.
 
Dorothy Henderson - New Boston, TX
 
Dorothy added the following by email: "When I got on my computer last night, it was a pleasure to work with it. I didn't have any times that I was getting frustrated. You solved problems we didn't even talk about. Putting me on Firefox was the answer to a lot of my frustration. Thanks for all you did."
 


testimonials   "I used TPteQ US for fixing the laptop fan which had stopped working. I used them a month ago. It was a two part question for them. One was as to whether the laptop was power saving and other was how much it costed. When I called them they said that they would fix it up and they did. Most of the companies I talked to, I found that they don't fix the fan in the laptop and they do only in the desktop machine. I had replaced the fan about a year ago, but the company who did that last time didn't fix it in the right way and had fixed it loose. So when TPteQ US came in they found that it was bad and they fixed it. I would rate them high overall. I couldn't have asked for more. They did a great job. They answered all my questions. I was actually about a week not in town for my business. They worked well with my schedule. I would definitely use them again in future." - May 5, 2011.
 
Mike Ells - Wheaton, IL


testimonials   "AFTER 35 Yrs IN THE PC BIZ - I HAVE NEVER COME ACROSS SERVICE THIS GOOD!: After moving cross country back home, found my Dell SPS system 'dead in the water'. With so many things to do - and the need to get my PC back up 'yesterday' - contacted TPteQ late Saturday - and by Sunday afternoon not only had a fully restored PC going, it hasn't been this well 'tuned up' in 2 years! (And I know how to 'tune' a PC). For $100 plus parts there isn't ANYTHING comparable out there - regardless of the price!" - April 18, 2011.
 
Steve Gregory - Schaumburg, IL


testimonials   "Shout out: Thanks TPteQ Inc.!! If anyone is looking for someone to fix their computer or optimize it so it runs even better than before, look no further than TPteQ. They did an amazing job with mine and I had it back within 24 hours of dropping it off. Great job guys!" - April 6, 2011.
 
Nate Buttrey - Lincoln Park, Chicago, IL


testimonials   Recovery of lost data on a laptop from work: "I work as a Software Consultant and my expertise is in software - not hardware and viruses. So when a virus affected my laptop for my work, my client's IT department basically just wrote it off and said the data was gone. And that they would give me a new laptop. Tony came to the rescue and using special techniques, was able to recover the lost data. The virus had actually wiped out my files under my entire file system!
  I also utilized their services in October. 2010 when my own laptop crashed. He made a copy of the data on my laptop onto an external drive which I supplied. I got all my data and pictures back and was relieved!
  Fantastic! I only wish my client's Information Technology department were as smart as these guys! I work in the field and as I said, enmployees at my client (who shall remain nameless) are put to shame compared to TPteQ. They were able to work on it right away and had gotten all the data I needed of by the next day. I highly recommend them. I've also added recommendation via my Facebook page. It is really a pleasure to have great customer service." - March 30, 2011.
 
Lynn Peel - Bloomingdale, IL


testimonials  Called Sat. Morning fixed and delivered by Sat. Evening: "I called Tony in the morning with my computer down he got right on it, got it fixed and then delivered it for under 100.00 dollars. I now know where I will be bringing all my computer repair needs. GREAT JOB FAST SERVICE REASONABLE PRICES. Thanks again..." - March 6, 2011.
 
Randy Farmer - Elmhurst, IL


testimonials  Installed new hard drive, replaced damaged memory, and installed new operating system.: "I'd been meaning to find someone to go through the computer our kids use, and get it to run faster. Never got around to it. One day the computer wouldn't log on to Windows. I tried all the tricks I knew. Nothing worked. So, NOW it was time to find computer repair. I'd previously brought 2 laptops to GeekSquad, and both times I was told data could be recovered, but the laptops were not able to be repaired. Needless to say, I wasn't happy with that outcome. Found TPteQ on Angie's list, was pleased with the reviews, so gave them a try. They started work on my computer right away, and heard back from them within 24 hours with a diagnosis. I was pleased that they were able to recover my data, as well as get the computer functioning again. It's SO MUCH FASTER than before! The level of professionalism and friendliness was top-notch. Very easy to talk to, and the problem/repair process was explained to me very clearly. The price was very fair/reasonable, FAR less than I would have paid at GeekSquad. I've already told several friends about TPteQ. We now have an external hard drive that I'm having problems with...time to call Tony again!" - February 20, 2011.
 

ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? Same day

Why did you choose this contractor? Location, Reputation

Have you used this company before? This is the first time I've used this company

What words of advice would you give other members considering this contractor? I'm glad I called first--made it easier to find.

Sheryl Rosol - Elmhurst, IL


testimonials  Wow is an understatement!!!!!: "I'm not from the area and was in town on business, when my computer had a major meltdown. My computer is like my right hand so I needed it fixed right away. I found Tony on Google and took my computer to him and received it next day. Price was very reasonable and I received my computer back in better health than it originally was.... Thanks so much!!!" - January 26, 2011.
 
Myesha Moore - Philadelphia, PA


testimonials  What was I worried about?: "As I was knee deep in a project suddenly my computer became infected with a virus. I was in panic mode as I couldn't do anything about it. One call to Tony and my worries were half over. In less than 12 hours of dropping my computer off my problems were solved. Computer was better than when I started. Having a such a knowledgeable computer tech who is very fair in his pricing is a gift!" - January 26, 2011.
 
Donna Hinrichs - Bartlett, IL


testimonials  Thank you so much TPteQ Computer Repair! The data on our servers was critical and your company took it very seriously. We are now restoring the data your company saved: http://123onlinenow.com and http://allegrahost.com. I will be back when our data gets corrupted again. (I hope not soon. LOL) - December 7, 2010.
 
Jay Wall - Roselle, IL


testimonials  I am very satisfied with the service I received from TPteQ. I initially took my computer to Best Buy, only to be told that my hard drive was bad and that all of my data was unrecoverable. I was devastated but decided to get a second opinion. Tony was not only able to recover all my data and fix my computer, but he did it in a very timely matter and was wonderful to work with. I highly recommend him and will contact him from now on when I have computer issues. - November 15, 2010.
 
Saira Hasham - Schaumburg, IL


testimonials  My sister told me about this guy Tony who does computer repair overnight for a great price, she said that she took her laptop to him when it started to slow down and act funny. She was amazed at the results. For an unheard of price he repaired and updated her system to better than when she originally purchased it. She now had a faster, safer and a more up to date system. She was thrilled. When she told me about this, I too was having problems with my laptop, but I live in Seattle Washington. I was headed to Illinois for a visit and thought I would take my laptop with me for Tony to check it out. Well, just as she had said he was able to remove the virus' that I had picked up along the way, and upgraded my system within a 24 hour period. I was so excited.
    About a week ago my Daughter's laptop was giving her trouble, it continually shut down in the middle of what ever she was doing and finally it just wouldn't even turn on... I took it the geek squad at our local Best Buy here in Seattle where they told me that it would cost me min. of $300.00 to fix the problems and it wouldn't be worth fixing because the Back Light was going out. So I should consider purchasing a new one. I was pretty upset. I called Tony and told him what was going on and he said he would look at it and was pretty confident that he could fix it. Well, that day I shipped it off to him via UPS. I had no trouble at all with that, he recieved the laptop and replaced the whole operating system and assured me that Best Buy was not honest with me ... I have since then gotten it back from Tony and things are GREAT!!!
    I recently picked up a virus on another computer from Face Book and called Tony to explain, he said that of course he would love to check it out for me if I would be willing to again ship another laptop to him from Seattle. I went to Best Buy just to see what they would say and sure enough they said... Well for $300.00 we can back up your pictures and documents and sweep the computer for virus'. I think $300.00 is their magic number.. I told them "No Thanks" and I am shipping it out to Tony this week. It is so wonderful to know that I can ship my laptop or even my home PC to Tony all the way from Seattle and know that he will take care of the problems. Since my sister has found Tony we have sent him at least 4 referrals and all the outcomes are the same. FABULOUS!! Trust Tony over Best Buy anyday!!! - November 10, 2010.
 
Patty Vegas - Seattle, WA


testimonials  My employer needed to upgrade our existing computers throughout our office. My office manager had referred Tony Pirog of TPteQ for the estimate on material and labor since she had used his services for her personal computers and was very pleased. Tony gave us very competitive pricing and the owner of the business agreed to hire Tony for the work. Tony was such a pleasure to work with as he backed up, set up, and got our office technology upgraded. Since I live very close to the office, I ran home and picked up my son's laptop which was inoperable, even after having it repaired. I gave the laptop to Tony and for a very reasonable price, not only did he fix the laptop in a timely manner, it Works and is upgraded like a brand new computer! I will continue to use Tony for any and all my computer needs, as will my employer. I highly recommend Mr. Pirog. - October 23, 2010.
 
Nancy Warner - Central Continental Bakery, Mount Prospect, IL


testimonials  Cleaned up computer virus and updated system. I used this company about a year ago and I was very, very happy with the service provided. At that time I had an older Dell computer that I'd been told by more than a couple of "experts" at a major store chain I couldn't even try to update to increase efficiency. "It won't do any good to increase memory". Not wanting to spend the money for a new computer I contacted TPteQ and was amazed when they told me they could make it work better. Boy, they were not kidding. In no time at all the old Dell was running better than new!! Fast forward to a couple of weeks ago when I got myself a virus (in the same old Dell that's still working like a champ) and then compouned that by trying to fix it myself! Big mistake. Called Tony and within 24 hours the problem was solved. If your computer is old like mine or brand new and you're having problems this is the place to call. Quick, inexpensive and done right the first time. - September 7, 2010
 
Larry Lake - Palatine, IL


testimonials  Tony is an outstanding customer service and technical person. I called him and received a very competitive price and service COMPLETED in 24 hours. He got me up and running again right away. No down time! Then he took some extra time to acquaint me with a new operating system and updated software. He went far beyond what you would get from one of the big box "geek crews". I am certainly going to recommend Tony to any of my friends that need computer help.
 
Thanks Tony. - Aug 24th, 2010
 
Dale Shinavar - Elk Grove Village


testimonials  My desktop computer would not boot up out of safe mode. The "Geek Squad" came out and charged me $129.00 to tell me that my hard drive needed to be replaced. I had Tony look at it and for $100.00 he fixed everything (it was an operating system failure) and now my desktop is humming along at hyper speed. I wish I had gone to Tony first. If you have any computer problems, call Tony BEFORE you give any money to anyone else, especially the Geek Squad. - Aug 22nd, 2010
 

ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT

How does the value of the work compare to the price? I got more than my money's worth

Why did you choose this contractor? Location

Have you used this company before? This is the first time I've used this company

What did you like most about this contractor? He was able to do exactly what he said he could do.

What did you like least about this contractor? What's not to like? Tony's a great guy.

What surprises came up during the course of the work? How useless Geek Squad was.

What words of advice would you give other members considering this contractor? If you're not using Tony, you're paying too much and getting less for your money.

What words of advice would you give this contractor? Keep up the good work.

Jim Hoffmann - Elmhurst


testimonials  My two Toshiba laptops needed repair and upgrades. Tony was thorough, responsive, performed exceptionally well. Upgrades above initial request handled smoothly. Very satisfied with the finished results. Thank you. - Aug 8th, 2010
 
Aaron Mergens - Elk Grove Village


testimonials  So glad I found Tony. My computer repairs and upgrades have been handled professionally and promptly with great personal service. I already recommended Tony to my family and friends and will continue to do so. Very satisfied customer living in the Edgewater area of Chicago, IL. - May 27th, 2010
 
Kevin Gustafson - Chicago, IL


testimonials  The repair, timeliness, and continued support from Tony is well worth the cost. My laptop is better than when it came out of the box. A true professional. Jim G - May 27th, 2010
 
Jim Gibbons - Hinsdale, IL


testimonials  Tony Pirog is AWESOME!! I located him on Dex Knows and had no relationship prior. I have had one of the best experiences working with him. He fixed my laptop and it is working 110%. The down time was minimal and I was up and running without any major delays. I would without hesitation recommend his service. - April 15th, 2010
 
Darlene Mahnke, ABR, GRI, Broker/Owner - Lombard, IL


testimonials  I just wanted to thank you for fixing my computer. It has been about three months since I took it in to you. Here is my review of your work: My computer crashed and would not reboot. I was worried because I have an itunes library with over 13000 songs on it and lots of movies and tv shows. I also have a lot of digital pictures of my kids when they were younger and I thought that I lost them all. I took my computer to Office Depot and they told me that they would have to send the computer away to fix. They also said it would probably be cheaper to just buy a new computer. I did not like this option because I would lose all of my photos and itunes. I looked on craigslist for computer repair and came across Tony's add. I checked out his website and decided to try him out. Well, all I can say is that he really came through. Not only did he get my computer to boot again, but he saved all of the old files on my hard drive. He fixed the operating system and my computer is faster than ever. No more pre installed garbage software that came with the computer. He also upgraded some software on my computer - all at no at additional cost. I highly recommend his services and will definitely use him again. - February 1st, 2010
 
Odin Patel.


testimonials  Tony did a great job for me in recovering some very important documents from one of my external hard drives. I brought hired him on Friday and he worked over the weekend on my project. I had all of the documents back in a brand external hard drive and he met me to finish the transaction. A+ Top Qualities: Great Results, Expert, Good Value. - December 9th, 2009
 
Louis Lizzadro - Naperville, IL


testimonials  I've referred many others to Tony who were quite satisfied. Recently needed his help myself and am very happy with the results, price, and service. I have known Tony personally for a long time. Call on Tony for help building and/or setting up new PCs, fixing old PCs, setting up company web sites, etc. Top qualities: Great Results, Good Value, High Integrity. - December 8th, 2009
 
Mike Maginity - Addison, IL


testimonials  Tony has assisted my family's PC issues with desktops and laptops. 3 in all. His service has made my machines run like new and has been of source of peace during this economic storm. His turnaroud time was outstanding. Top qualities: Personable, Expert, On Time. - December 7th, 2009
 
Scott Helfer - Buffalo Grove, IL


testimonials  Tony was recommended by one of our employees and we hired him to update all of our computes and connect all by installing a network. The computers were operating very slowly and constantly crashing and we needed a way to compile data from our equipment computers to our operations dept. Tony was very punctual and professional throughout. He took care of everything from recommending, purchasing and installing needed RAM and hard drives to configuring the network to installing Windows 7 on all computers. He took the time to make sure everything was working to our satisfaction and returned as needed to make final tweaks to the system. His pricing is very reasonable and I would recommend him to any small business looking to get all of their computers working smoothly. - November 6th, 2009
 
Terry Brown - Schiller Park, IL


testimonials  Service was fast, affordable, and my computer is still humming along. When my computer shut down several months ago, in a panic in the middle of the night I called the Dell service hot-line. The service people from Dell originally convinced me that the problem was my motherboard after hours of testing and waiting on hold. This ended up not being the case. My warranty had run out the week before so Dell charged a fair amount of money for this useless information, and in testing for the problem nearly had me erase everything on my hard-drive, which was unnecessary. The next morning I called TPteQ. A technician was at my house within an hour and picked up a hard-drive in the suburbs where they could be had significantly cheaper in case this was the problem. Thankfully it was not. He backed up my files and restored my computer. Importantly he was also immediately available for follow up questions that I had in the next few days, which was very helpful. Would definitely use his service again. Nate - October 6th, 2009
 
Nathan Podrid - Chicago, IL


testimonials  TPteQ is an excellent computer consulting firm. As a person that relies almost too much on my computer and internet, I was at a loss when my computer crashed. TPteQ's Tony Pirog fixed it in less than two hours and completely restored my data, improved my computer's processing speed, installed software that would protect my computer against future issues and taught me how to use various programs that I now can't live without. TPteQ and Tony will always be my technology go to firm. - September 30th, 2009
 
David Bornstein - Warrenville, IL


testimonials  Tony backed up my laptop's hard drive and was as professional and helpful as could be. The price was great and the service was quick. I would much rather go through him than ever roll the dice in trusting my computer with Geek Squad (and pay several times more). If you have a computer issue, he is more than willing to help you out. I completely recommend! - September 15th, 2009
 
Wade W.


testimonials  We contacted Tony with a list of computer issues and he stayed until every last issue was resolved. He was flexible, able to work around our schedule and incredibly helpful. We would happily recommend Tony and his team to anyone in need of computer support! - August 13th, 2009
 
The Skirt PR team - Chicago, IL


testimonials  We were in need of a web site and had no real previous knowledge or background of how to get it done. I did call and talk to several people both in and out of state. I called Tony and he offered to come over and look at what we had laid out. He came over and sat with us and with in an hour he had the Domain Name registered, and our hosting server up and running, and at a very competitive price. He left with our layout and with in a week the first draft was done. After a few additional days we had it done and it was on google search with in two weeks. Tony fine tuned it and added pictures for us.
 
    I thought I needed face to face help, but I soon learned I could handle everything with Tony via email.
 
    Tony is very responsive and efficient at what he does and he is very competitive in his pricing, and service.
 
    We will use Tony for all our future computer, software,and web site needs, and I highly recommend him for any work you need done. - July 9th, 2009
 
Bill Healy - Lombard, IL


testimonials   Tony is a remarkable computer specialist. We spent a most pleasant morning enjoying the spring weather, while he doggedly drove around searching for the perfect part to breathe life into my mixed-breed computer. Tony has that rare ability to get to diagnose the root of your problem quickly. He also understands the importance of keeping his/your cost down. I'll be using him again, and recommending him to my friends. Give him a try and you will see what I mean. - May 7th, 2009
 
Many thanks, Tony!
 
Denny Kinsella - Chicago, IL


testimonials  I cannot believe that this service actually exists! These people are a goldmine and will seriously do right by you for an incredibly reasonable amount of money. There is so much crap out there--especially in Lakeview! Geeksquad? and all those others--NO THANK YOU! Very costly and NEVER a satisfying experience. Tony showed up with all the tools and went right to work. He is very communicative and most definitely knows the computer realm. He is totally about educating the consumer on what always appears to be "mysterious stuff". He breaks everything down to a very understandable conversation and doesn't stop until he gets to the heart of the diagnosis. Trustworthy and an amazing resource--I will never call anyone but Tony and his son Dave. HIGHLY RECOMMENDED!! - May 1st, 2009
 
Bill A - Chicago, IL


testimonials  Our company computers were infected with a virus and Tony had them up and running in a matter of a few hours. He also performed various maintenance tasks that made them run faster as well as recommended and installed software that was geared to our business. I was please with his patience, efficiency and reasonable price. I also had Tony network my I Touch to my home computer via wi fi. I would highly recommend Tony to anyone with a home or business computer problem. - April 27th, 2009
 
Bernard Drzazga - Chicago, IL


testimonials  I ordered a custom built desktop computer that Tony configured specifically for me based on the type of work I do 90% of the time. So I now have an awesome machine that is exactly what I need and nothing that I didn't need at a great price. I highly recommend Tony and Dave. - April 22nd, 2009
 
Bob Krohn - Orland Park, IL


testimonials  My hard drive had a meltdown, couldn't find any techies in my area who could fix it for a reasonable amount of money. Dave advertised $50.00 repairs for any problem. It was a 50 mile drive, and well worth it. Of course I brought Dave the wrong computer to fix first time, but a hundred miles later had that squared away. Was very pleased with my computer and have recommended Dave and Tony to several friends and also to my wife's company for excellent service and at a reasonable price. I would advise anyone in need of a technical fix knowing the cost up front to head out to these guys in Addison IL. - April 21st, 2009
 
Tom Brandow


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